Spencer S. Jilek DDS Staff
Pictured: (from left) Verna Ireland, Shawn Defferding, Isabel Hernandez, Tracy Iseminger, Shannon Moreno, Cindy Christensen and Kim Davison.

Cindy Christensen
Office Manager
Cindy's childhood days were spent in the Boise Valley where she grew up and attended school. She graduated from Valley View High School in Nampa. After attending Boise State University, she married Rod and had four children: Doug, Julie, Jennifer and Jaimy. Cindy's children are all married and have blessed her with eleven grandchildren.
She started her career in dentistry as a surgical assistant and after working in that capacity for several years, she moved on to the front desk area. Cindy worked for Dr. Suhadolnik and is now Dr. Jilek's Office Manager. When asked what she liked most about her job, she said that she likes being able to educate people about oral health and she also likes interacting with people on a daily basis. Her favorite pastime is spending time with her family.
Kim Davison
Registered Dental Hygienist
Kim is a local girl who grew up in nearby Richland. After graduating from Richland High, Kim started out in dentistry as an assistant. After a few years, she decided to enroll in the Dental Hygiene program at CBC and is honored to be a member of the first class of hygienists to graduate from the program. She says she was inspired as a child by a hygienist who was kind to her. Kim has two children: Jared and Kalli. They keep her very busy! She says the aspect of her job that she particularly enjoys is knowing that she is helping people. Kim's sense of humor and her fun loving attitude make her a great addition to our team!
Shawn Defferding
Receptionist
Shawn grew up in Benton City. After graduating from high school, she went to Northwest College in Seattle where she earned her Dental Assisting Certification. She landed her first job in Pasco and has been here ever since. She spent many years working as a dental assistant but eventually moved to the front desk. She has been part of our office team for many years.
She and her husband Bruce live in Pasco and have one son Bryan and a grandaughter named Madelyn. She enjoys fishing and camping with her family, which includes three large dogs and two cats. Shawn says that helping people get the best dental treatment possible makes her job worthwhile.
Isabel Hernandez
Certified Dental Assistant
Isabel grew up and attended school in Warden, Washington. After graduating from high school she went on to Washington State University. She received her dental assisiting certification in Spokane and began her career.
Isabel and her husband Jesse have two grown boys, Dustin and Tony and have been blessed with three grandchildren; Devyn, Kamryn and Arya. They keep Grandma and Grampa busy.
She says that the best part of her job is interacting with the patients and being able to make them feel good about their dental experience.
Verna Ireland
Certified Dental Assistant
Verna has lived in and around the Pasco area for most of her life. She is familiar with most of our patients and may be able to relate a story or two for you. Dental assisting became her career after she was given a chance to "try it." She has loved it ever since. Verna says she likes to make people feel comfortable about their dental experience. She has worked for Dr. Jilek for many years and continues to generate enormous energy! She makes the office staff tired just by watching her.
She has two boys: Ethan 18 will be graduating from High School and plans to attend CBC in the fall and Kevin who is 17 and currently a Junior in High School. The boys are very involved with baseball, playing for Burbank High school and the Burbank Diamond Backs. With both boys graduating so close together, Verna wants to enjoy every moment with them.
Shannon Moreno
Certfied Dental Asssistant
Shannon grew up in the small town of Mabton, Washington. Shortly after graduating from Mabton High, she landed her first dental assisting job in the slightly bigger town of Prosser. She made the big jump to the Tri-Cities soon after and has lived here with her husband Al for more than 25 years. Shannon has 2 sons, Al Jr. is 21 and a junior at the University of Idaho and Steven is 18 and a senior at Kennewick High. The boys have kept them busy with their college activities and High school sports. Next year will be a big change for her with both boys in college!
Shannon says that making people feel comfortable in the dental setting and also helping patients feel good about their teeth is one her favorite things about being a dental assistant!
Tracy Iseminger
Registered Dental Hygienist
Tracy was born and raised in Auburn, Washington. After graduating High School she was trained as a part time dental assistant while attending Green River Community College. Soon her career focus shifted to Dental Hygiene. She attended Clark College in Vancouver, graduating in 2000. Following college she married her longtime boyfriend, Ron and eventually had two girls, Brenna and Averie. Tracy moved to the Tri-cities in 2003 to be closer to her family. In her spare time she enjoys playing with the kids, woodworking with her husband, and arts and crafts. Tracy joined our office in 2008 and is looking forward to building long-lasting relationships with both the staff and patients.